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Refunds

If you have a credit on your account, please submit a Credit Request form. Forms are also located in the Self-Serve area of the SFS lobby. 

Please note:

• After Add/Drop; if enrollment, academic, & aid requirements are met, financial aid will post.

• Refunds will not be issued without a credit balance. Check your account online in .

• Selecting Full Refund will zero out your account. Subsequent charges will be due & payable.

• Cash withdrawals & refund checks are limited to 3 per semester. Please bring photo ID for either transaction.

• As the popularity of mobile banking apps rises, please be aware of your bank's deposit limit for checks.

  • Some banks will not accept mobile deposits in large amounts.

  • If you have a large credit, you may need to make your deposit in person or request an eRefund.

Processing times:

• eRefunds take @ 2 full business days to post to bank accounts.

  • Available to US, non-commercial accounts. Fund availability times may vary. Allow for bank holidays.

• Refund checks available within 3-5 working days.

• AU Housing rent transfers take a minimum of 3-5 working days to post. Without sufficient processing time, SFS is not responsible for late fees charged.

E-refunds are now available.

1. Request your refund, select e-Refund in Step 3.

2. Set up your in TouchNet.

Title IV refunds explained.